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Warming Shelter Staff

Openings for RLC Warming Shelter Staff

Resurrection Lutheran Church (RLC) operates the Juneau’s Cold Weather Emergency Shelter (aka the RLC Warming Shelter) under a contract from the CBJ.  While many of last season’s staff are returning, there are 3 to 4 openings this season.   Staff positions are part-time (1 to 4 nights per week) seasonal (late October to late April), pay $20.00 / hour with overtime pay, but with no other benefits.  Staff members work generally from 10 pm to 7:30 am when temperatures are predicted to be below 32°. Primary responsibilities include:

  • Operate shelter with another staff member (non-sleeping shift).
  • Welcome, care for, assist, protect, and manage patrons of the shelter.
  • Ensure patrons follow the shelter’s Code of Conduct.
  • Follow our Guest Service Guiding Principles.
  • Check in and complete AKHMIS paperwork (as needed) for patrons.
  • Complete shift and incident reports.
  • Provide services and support to patrons, including food service (dinner and breakfast).
  • Set up, put away and straighten up shelter for next shift (depending on other uses of downstairs hall).
  • Ability to simply listen to the shelter’s patrons experiencing homelessness.

Other requirements of the position are:

  • Minimum GED diploma or equivalent, and experience commensurate with requirements of the position.
  • Current First Aid, CPR, AK Food Handler, COVID vaccination cards (will assist in obtaining, if needed).
  • Ability to pass a criminal background check.

Training provided for the staff includes 20 hours initial training and 3 hours monthly training:

  • Working with individuals experiencing:
    • homelessness;
    • joblessness;
    • food scarcity;
    • mental and physical health challenges; and
    • substance dependency / abuse.
  • De-escalation and conflict resolution.
  • Self-reflection and stress-relief techniques.
  • Active participation in monthly staff debriefings and group analysis.
  • First Aid, CPR and AED.
  • Hazmat and blood-borne pathogens.
  • Safe food handling, preparation, and service.
  • Record keeping, including AKHMIS intake and validation.
  • Juneau, state, and federal social service programs.
  • Customer service.

More information, including a complete position description and application can be found below.  Contact RLC Warming Shelter Manager, Brad Perkins at 808-782-5795, manager@warmingshelter.org.  Resumes/CVs with completed applications can be emailed to the same email.

Warming Shelter Position Description v 5 (10-01-22)

RLC WS Staff Application v 4 (10-14-22) (PDF version to print, fill in and scan or drop off at RLC)

RLC WS Staff Application v 4 (10-14-22) (Word version to be filled in on computer and emailed)

RLC WS Interview Form v 5 (10-14-22) (Get ready for your interview and see the questions – and answers)

Send application (and resume/CV) to manager@warmingshelter.org

Download RLC Warming Shelter Code of Conduct

Download RLC Warming Shelter Service Guidelines